What is Phishing

Phishing is an act of criminally and fraudulently acquiring critical information, such as usernames, passwords and credit card details, by posing as a trustworthy website or through any other such electronic communication i.e., e-mail and instant messaging. The gullible people are lured or tricked in divulging their sensitive/identities i.e., usernames, passwords etc.

Safety tips to avoid Phishing-

When you receive emails claiming to be sent by your banker asking you to enter your account details, DO NOT do so! Your bank already has your details and clearly would not want them again.

Check if the email that you receive has your name spelt incorrectly. Fraudsters simply try to guess your name by your email address. DO NOT open emails that have your name spelt incorrectly.

Fraudsters never personalize emails, they will refer you as “Dear Customer” or “Dear Valued Customer” because they send emails randomly to million email addresses and they even don’t know that you have an account with a bank. Your bank or e-commerce company on the other hand will refer you with your name.

Do not respond to emails that seem like they are sent from your bank with the following claims:

  • You are to receive a refund
  • The bank is trying to protect you from a fraud
  • The bank needs some security and maintenance update on your account

If you receive such email, always check back with your bank directly or speak to the customer service representative of the bank.

Do not share your account details, password, or credit card details with anyone who you do not know or trust.

Do not open unsolicited emails.

It is a good practice to type in the URL of your bank yourself, or bookmark it if the URL is difficult to remember.

Do not follow links to a banking website from another website or email.

Verify a website’s URL carefully before you give your login details on any web page. Fraudsters create fake websites that have URLs closely resembling the original.

Log in to your accounts regularly and look for account transactions that you do not recognize.

Do not send your account details and/or password over an email to anyone.

Always have the facility of the mobile alerts on all your bank transactions.

Be cautious of emails claiming to contain pictures in attached files, as such files may pose phishing threat.